E-informality: smartphones as a new regulatory space for informal exchange of formal resources

Mobile phones and other technologies have transformed the nature and dynamics of informal social networks in Kyrgyzstan. Some scholars argue that new technology (electronisation, digitalisation) helps to prevent corruption and reduce the risk of bribery, informal social networks and bureaucracy. In their view, new technology has the potential to create transparent and efficient ways to access public services. This is usually done by implementing electronic queue systems, online payment platforms, registers and other public services, as well as transparency portals providing access to government data, statistics and state laws and regulations.

http://redflags.govtransparency.eu/index.php/2020/01/21/measuring-the-benefits-of-open-contracting-case-studies-on-mexico-paraguay-and-slovakia/